MindPact is a private psychology practice, therefore we are funded through patients paying fees. We also receive referrals through workers’ compensation and motor vehicle claims and in these instances the insurer pays for part of the sessions. You can discuss the fees and rebates with us when you make your next appointment.

Our fees are less than the Australian Psychological Society’s recommended fee which is currently $267 for 50 minutes. The standard fee payable on the day of consult will vary depending on whether you’re paying privately, have an MHCP or are covered by Private Health/insurance.Workers’ compensation and motor vehicle accident patients are charged to the insurer at the nominated rates if a claim has been approved, or the insurer has approved funding for treatment on a “without prejudice” basis while a claim is being assessed. Until insurer funding is approved, the client has responsibility for settling fees. In some instances, a GP Mental Health Care Plan may be appropriate until insurer approval is secured.
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A Medicare rebate can be obtained by seeing your General Practitioner and asking them to complete a GP Mental Health Care Plan (GPMHCP), providing a rebate of $88. To be eligible for the GPMHCP your GP must assess that you are suffering from a mental health problem and complete the GPMHCP paperwork before you attend a psychology session with MindPact.

Medicare allows for 10 rebated sessions in a calendar year (from the 1st January to the 31st December each year). Medicare requires that you see your GP every six sessions for a review to continue being eligible for sessions.
During the COVID-19 pandemic, the Commonwealth Government has made available an additional 10 sessions of treatment per annum available.

Medicare does not allow you to claim from both Medicare and your private health insurer at the same time. Often the Medicare rebate is higher than what is available on private insurance, so most patients prefer to use their annual sessions under Medicare and then use their rebate under private insurance.
Most private health covers include psychological treatment and provide a rebate which depends on your premium level. It is advisable to check with your health insurer as to whether your specific policy covers psychological treatment

The workers’ compensation system and the motor vehicle claims systems have provisions to pay for medical expenses which include psychological treatment. This may be because the injury itself has been difficult to cope with, or because the reason for the claim is stress-related. Funding approval for such treatment is at the discretion of the insurer.

Contact our office directly and we will seek approval from the insurer on your behalf. A referral from your treating General Practitioner is often required by the insurer to show that the reason for attending is related to your claim.
A representative of the insurer will be asked to sign a written approval form to confirm that they agree to fund your sessions.
In situations where the insurer has not agreed to provide funding for an open claim, the client is responsible for settling fees. Sometimes, a GP Mental Health Care Plan is appropriate in these cases.

We require 48 hours notice to reschedule or cancel a session without occurring any fees. This policy is in place to allow us to offer the allocated time to another client who may be on a cancellation or waiting list for an appointment. In the event that less than 48 hours notice is given to cancel an appointment or a scheduled appointment is not attended, a cancellation fee may be charged unless there are extenuating circumstances